✧ Returns & Refunds ✧
By accessing our site or placing an order, you agree to the following terms regarding returns and refunds.
All items are final sale. We do not accept returns, exchanges, or cancellations once processing has begun.
By placing an order, you acknowledge and agree to this policy.
Orders may be modified or cancelled only before processing begins.
Once processing starts, changes are no longer possible.
We only accept claims for damaged or incorrect items within 3 days of delivery.
Clear photos of the item and packaging are required. Unboxing videos are strongly recommended.
Approved claims may result in replacement, store credit, or refund depending on availability.
We are not responsible for carrier delays or lost packages once shipped.
Lotusatelier777@gmail.com