Shipping policy
At Caelura, we carefully curate and create each piece to bring you luxury collectibles and custom items you’ll cherish. This Shipping & Delivery Policy outlines processing times, shipping methods, tracking information, and international shipping details
Processing Times
- Custom & Personalized Items: Many of our products are made specifically for you. Please allow 2–3 weeks for production before your order ships
- Ready-to-Ship Items: Typically processed and shipped within 1–3 business days
Shipping Methods & Costs
- We offer a variety of shipping options, including standard, express, and international shipping
- Shipping costs are calculated at checkout based on your location and order size
Tracking Your Order
- Once your order ships, you will receive a confirmation email with tracking details
- Please allow 24–48 hours for tracking information to update
International Shipping
- We proudly ship to Africa, Asia, Europe, North America, and South America
- Duties, taxes, and customs fees may apply and are the recipient's responsibility
Questions About Shipping
If you have any concerns or require assistance with your order, don't hesitate to get in touch with us at lotusatelier777@gmail.com. Our team will respond promptly to ensure your needs are addressed.
Every piece is packaged with care to arrive in perfect condition